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"Being Your Own IT Person Sucks!"
We can't even tell you how often we hear from customers who share Steve Toback's sentiment (though, notably, often not his level of tech prowess.) "The real point of the post is this: I don't know if it's just me, but lately I've been afraid that, when Read More...
Tech Support for Moms: support.com is a Mom's Best Friend
The mommy blog CoolFindsForMoms.com posted about their experiences with support.com. Check out their review here. We've always believed that we're offering a service that is perfect for SAHMs and moms in general (who inevitably end up being a home's IT Read More...
support.com Offers Tips to Rejuvenate Your Home Computer
As Consumers Hold Off on Major Electronics Purchases, Leader in Remote Tech Support Tells Users How to Survive a “Digital Dustbowl” With talk of recession in the news, consumers are scrambling to cut costs and many are planning to put off home electronics Read More...
Make Sure Your Computer is Ready for Tax Time, Even if You're Not
Tax Time Can be a Headache, Don’t Let a Computer Meltdown Turn it Into a Nightmare! Picture this… There’s just a month to go. The deadline to file your taxes is looming. Finally, you set aside a precious Saturday afternoon, gather up your papers, sit Read More...
eircom Chooses support.com to Power Remote Tech Offering in Ireland
We announced today that support.com is powering a first-of-its-kind remote tech offering in Ireland, through a partnership with eircom , the leading provider of broadband service in Ireland. They gave us U2 and The Boomtown Rats , we gave them a quick, Read More...
Is the TouchPad on your Laptop too touchy!
By: Monica Do you feel like you can never control your cursor on your laptop when using the TouchPad? You accidentally open, close and execute random actions on your computer with the slight touch of your hand? Me too! You can lower the sensitivity of Read More...
The Computer Ate My Homework
by James The degree to which computers have infiltrated the education system was brought home during parent-teacher night for the 2007-8 school year. My older daughter’s math teacher politely offered her email address as the best and most efficient way Read More...
It's (Not Always) Academic
As millions of young Americans head to college this fall, they are sure to be toting their trusty laptops to campus. But how can they guarantee some feisty virus won’t destroy that “11th hour” paper and what can they do to protect their personal information Read More...
Five Simple Computer Tips for "Simplify Your Life Week"
support.com is honoring Simplify Your Life Week (August 1-7) by recommending the following tips to avoid complicating your life with computer problems: Avoid slow computer performance Getting rid of programs you don’t use and deleting unnecessary files Read More...
Computer Problems Aren't Child's Play
Susan Ayers Walker of aarp.org writes about a common frustration among the baby boomer generation: what do you do when you are faced with technology problems ? Sure, you could call one of the kids and get some advice, but let's face it: unless your child Read More...
No Vacation from Computer Problems
One in five people is now packing a laptop on vacation. Small business owners are especially likely to bring their computers on vacation, with 75 percent checking in by phone or e-mail at least once a day while on vacation. In addition, nearly half of Read More...
Navigation and Incompatibility Top Vista Issues
According to a recent independent survey from support.com , of 1,000 PC users in the U.S., more than two-thirds experienced some sort of computer problem with Vista, including 30 percent who experienced problems due to the new user interface. The top Read More...
Data Backup in the News
support.com's recently-launched Data Backup Service has caught the attention of PC World blogger Tom Spring. In his latest entry, Spring notes that support.com stands apart from other computer support companies by concentrating on fixing PC problems over Read More...
Spam on the Rise
According to research by Deborah Fallows of the Pew Internet & American Life Project , an increasing amount of Americans say they are getting more spam than in the past . Oddly enough, these same people say that they are less bothered by spam than Read More...
support.com to the Rescue
As computers, networks, wireless communications and a host of other technologies have taken over small business operations head to toe, the need to keep it all in operating order has grown exponentially. An unsolved computer problem can result in lost Read More...
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