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Is the TouchPad on your Laptop too touchy!
By: Monica Do you feel like you can never control your cursor on your laptop when using the TouchPad? You accidentally open, close and execute random actions on your computer with the slight touch of your hand? Me too! You can lower the sensitivity of Read More...
It's (Not Always) Academic
As millions of young Americans head to college this fall, they are sure to be toting their trusty laptops to campus. But how can they guarantee some feisty virus won’t destroy that “11th hour” paper and what can they do to protect their personal information Read More...
Five Simple Computer Tips for "Simplify Your Life Week"
support.com is honoring Simplify Your Life Week (August 1-7) by recommending the following tips to avoid complicating your life with computer problems: Avoid slow computer performance Getting rid of programs you don’t use and deleting unnecessary files Read More...
Computer Problems Aren't Child's Play
Susan Ayers Walker of aarp.org writes about a common frustration among the baby boomer generation: what do you do when you are faced with technology problems ? Sure, you could call one of the kids and get some advice, but let's face it: unless your child Read More...
Navigation and Incompatibility Top Vista Issues
According to a recent independent survey from support.com , of 1,000 PC users in the U.S., more than two-thirds experienced some sort of computer problem with Vista, including 30 percent who experienced problems due to the new user interface. The top Read More...
Consumers Plagued with Slow Computers
support.com has announced the top consumer computer problems that cause consumers to call for support, as reported by our call center located in Syracuse, New York. The top five problems account for 85% of calls into support.com’s remote tech support Read More...
Data Backup in the News
support.com's recently-launched Data Backup Service has caught the attention of PC World blogger Tom Spring. In his latest entry, Spring notes that support.com stands apart from other computer support companies by concentrating on fixing PC problems over Read More...