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Is the TouchPad on your Laptop too touchy!
By: Monica Do you feel like you can never control your cursor on your laptop when using the TouchPad? You accidentally open, close and execute random actions on your computer with the slight touch of your hand? Me too! You can lower the sensitivity of Read More...
Sound Check
By Kendra From the Windows startup sound, to playing music, we all take having sound on our computers for granted – until it’s gone. For many people, having no sound or audio on the computer is a common problem. In this article, we’ll tackle some of the Read More...
It's (Not Always) Academic
As millions of young Americans head to college this fall, they are sure to be toting their trusty laptops to campus. But how can they guarantee some feisty virus won’t destroy that “11th hour” paper and what can they do to protect their personal information Read More...
Five Simple Computer Tips for "Simplify Your Life Week"
support.com is honoring Simplify Your Life Week (August 1-7) by recommending the following tips to avoid complicating your life with computer problems: Avoid slow computer performance Getting rid of programs you don’t use and deleting unnecessary files Read More...
Computer Problems Aren't Child's Play
Susan Ayers Walker of aarp.org writes about a common frustration among the baby boomer generation: what do you do when you are faced with technology problems ? Sure, you could call one of the kids and get some advice, but let's face it: unless your child Read More...
Navigation and Incompatibility Top Vista Issues
According to a recent independent survey from support.com , of 1,000 PC users in the U.S., more than two-thirds experienced some sort of computer problem with Vista, including 30 percent who experienced problems due to the new user interface. The top Read More...
Consumers Plagued with Slow Computers
support.com has announced the top consumer computer problems that cause consumers to call for support, as reported by our call center located in Syracuse, New York. The top five problems account for 85% of calls into support.com’s remote tech support Read More...
Spam on the Rise
According to research by Deborah Fallows of the Pew Internet & American Life Project , an increasing amount of Americans say they are getting more spam than in the past . Oddly enough, these same people say that they are less bothered by spam than Read More...
support.com to the Rescue
As computers, networks, wireless communications and a host of other technologies have taken over small business operations head to toe, the need to keep it all in operating order has grown exponentially. An unsolved computer problem can result in lost Read More...
Problems, Problems and More Problems
By James American broadband Internet-connected households (55 million of them and growing) experienced around 120 million problems with home computers that caused significant inconvenience during 2006 (according to support.com market research). 120 million Read More...
Your granddaughters (and son) want you to get high-speed internet....
by Marc I. Dear Mom (and Dad), So your granddaughters just performed in their first school play and I was able to finally use that digital camera you got me for my birthday. I took a bunch of pictures and shot some really funny videos. I wanted to email Read More...