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What's New in the Operating System and Browser Ecosystems?
Windows XP and Windows Vista Operating Systems The Windows Vista blog is reporting that Microsoft is seeing a big shift to 64-bit PC's based on the number of 64-bit PCs connecting to Windows Update. In addition, Microsoft has just released a series of Read More...
We're making the support.com blog easier to find
By linking it to Technorati and other directories. Technorati Profile Read More...
Anthony Rodio to Speak at the CONNECTIONS Conference, Santa Clara, June 24 2008
Anthony Rodio , support.com's EVP of worldwide operations, will be speaking at the CONNECTIONS Conference, put on by Parks Associates. He'll be on a panel with some other movers and shakers in the support arena: CUSTOMER SUPPORT: Metcalfe’s Law or Murphy’s Read More...
It's (Not Always) Academic
As millions of young Americans head to college this fall, they are sure to be toting their trusty laptops to campus. But how can they guarantee some feisty virus won’t destroy that “11th hour” paper and what can they do to protect their personal information Read More...
Five Simple Computer Tips for "Simplify Your Life Week"
support.com is honoring Simplify Your Life Week (August 1-7) by recommending the following tips to avoid complicating your life with computer problems: Avoid slow computer performance Getting rid of programs you don’t use and deleting unnecessary files Read More...
Computer Problems Aren't Child's Play
Susan Ayers Walker of aarp.org writes about a common frustration among the baby boomer generation: what do you do when you are faced with technology problems ? Sure, you could call one of the kids and get some advice, but let's face it: unless your child Read More...
No Vacation from Computer Problems
One in five people is now packing a laptop on vacation. Small business owners are especially likely to bring their computers on vacation, with 75 percent checking in by phone or e-mail at least once a day while on vacation. In addition, nearly half of Read More...
Spam on the Rise
According to research by Deborah Fallows of the Pew Internet & American Life Project , an increasing amount of Americans say they are getting more spam than in the past . Oddly enough, these same people say that they are less bothered by spam than Read More...
What They're Saying...
Wonder what people are saying about support.com outside of our own little corner of the blogosphere? Mike from Multifamily Technology 360 blogged about a recent experience he had as a speaker at the Killer App Conference in Ft. Wayne, Indiana. As Ft. Read More...
Secure Yourself Online
By Nikhil Continuing with my crusade to help protect home computer users from the dangers of the cyber world, I spent some time performing a small research on preventive security measures. I was surprised by the fact that it requires very little effort Read More...