In a blog that rings true for many support.com users, Susan Hanley at Network World talks about her ongoing frustrations with Vista. Twelve hours out of a weekend on the phone with offshore tech support sounds like enough to drive anyone batty! If you
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By: Monica Do you feel like you can never control your cursor on your laptop when using the TouchPad? You accidentally open, close and execute random actions on your computer with the slight touch of your hand? Me too! You can lower the sensitivity of
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Susan Ayers Walker of aarp.org writes about a common frustration among the baby boomer generation: what do you do when you are faced with technology problems ? Sure, you could call one of the kids and get some advice, but let's face it: unless your child
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by Jennifer M. Computer problems are emotional. We expect our computer to be there for us when we need it, but when it fails to work, we often feel disappointed and sometimes, well...embarassed - especially if we don't know how to solve the problem ourselves.
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